General Issues | Shipping & Refund Issues | Payments | Insurance

General Issues:

Q Why are you so inexpensive or budgeted?

A We are inexpensive and budgeted because we dont have heavy expenses over showrooms, marketing & advertising etc.

Q How effective your goods as compare to goods in USA?

A We have branded products unless marked as generic on specific products. The formula and made is same as the foundar company of that product. That is our guarantee.

Q Is your product safe to sell?

A We sell branded products and they are 100% FDA approved. We sell in reduced price as we have less investments on physical or manual work and have quality marketing edge using best and cheap Internet technology.

Q Is this legal?

A Laws vary country to country as per importation regulations for personal medication needs. US FDA regulations allow for the importation of personal medication required for a 3 month period. US residents are already importing medication from Canada, India and South America.

Shipping and Refund Issues:

Q How do you shipped orders?

A All orders are shipped via Registered Airmail. This is the most discreet and secure method for a online buyer.

Q What is maximum timeframe of order delivery?

A Our MAXIMUM delivery time is 30 days, wheras normally goods recieved at buyers end within 7-14 days. We encourage you to read our policies before ordering. You can monitor your basic order status inside "My Account" section.

Q Is shipping details editable?

A You can edit your shipping details before order shipment else once order shipped we cannot edit shipping details.

Q Do you accepts refunds?

A FDA regulations prohibit us from accepting returned medications from a customer. Incase of non delivery, we refund or reship your order promptly.

Q Do you provide Tracking ID or Airway bill number?

A We use Registered Airmail for all our shipments as this is the most discreet, secure and reliable method for our valued buyers security. Registered Airmail does not provide any online tracking facility, Incase if we got any information related to your parcel we update in order tracking area on our website.

NOTE: All delivieres directly sent to buyers mailbox and does not require any signature unless your local postal have any policies. Incase of your absence ,it will be taken back to your post office and you will be able to pickup manually.

Ordering, payments and order processing:

Q Whats next after i place new order?

A Your order processess from our verification department and once your payment received successfully your order will be shipped .

Q What mode of payments you accepts?

A We accepts Visa Credit Cards. Wire Transfers can also arrange on requests.

Q When will my credit card be charged?

A Credit Card will be charged after order verification and billing department acknowledgement.

Insurance:

Q Is it necessary to pay for insurance?

A No, it is not compulsory to insure your order but just a recommendation.

Q How can i benefit from insurance?

A Incase you did not receive order at your provided shipping address or custom seizer, you can claim your insurance.

Q What is difference between 5% and 10% insurance?

A We offer 2 options for your order insurance such as:

If your order total is US$ 1000.00 and you paid 5% insurance US$ 50.00, then incase of incident you can claim US$: 500.00 amount of goods or if your order total is US$ 1000.00 and you paid 10% insurance US$ 100.00, then incase of incident you can claim full US$: 1000.00 amount of goods. Insurance will only applicable on products total cost and shipping charges will be apply.

Q How much time you take to deliver my insurance claimed goods?

A As soon our verification department approves your insurance claim, your goods will be reshipped within 24 hours and then shipping time will be same as 15-30 days.

Q What if i do not received my claimed order?

A We send your package only one time or as per our mutual understanding, incase if you did not received your order in second attempt. We will refund your order amount promptly EXCLUDING your insurance value i.e. 5% or 10%.

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